What was SKF looking for?
Leading worldwide manufacturer SKF (U.K.) knew they could only turn to a market leading security provider such as MITIE to provide visitors with a friendly welcome. The company needed reliable people to keep their 24-acre site in Luton safe around the clock.
How did MITIE help?
We picked up where other suppliers had failed. Demonstrating professionalism from the word go, we made sure there was a seamless supplier transfer and made it a priority to train, develop and expand security officer and reception teams.
We opened communication channels so previous problems could be ironed out quickly. Thorough site reviews now happen regularly and site specific instructions make sure everyone knows what to do – competently and passionately.
The results…
The SKF team no longer needs to worry about security. The team is now motivated to deliver first class service because it’s being supported by a company passionate about its people. Our customer can get on with the running of the site safe in the knowledge that visitors are being greeted and the entire site is being kept safe by our experts – every hour of every day.