"Delivery of our CR strategy makes sound business sense."

As MITIE's Chief Executive, it's Ruby McGregor-Smith who has ultimate responsibility for CR within the company. Ruby is supported in this role by an Executive Committee of main Board Directors, which includes our Group Finance Director, Suzanne Baxter.

"At MITIE, we are committed to the operation of a responsible business model and to the delivery of our CR strategy. For us, it makes sound business sense. Our CR programme has helped us to develop a new dialogue with a range of existing and potential stakeholders, from employees to clients and investors. We have consciously structured our programme with an underpinning emphasis on the development of skills and the environment. As an employer of over 49,000 people that work in the built environment, these two areas are particularly important to us, and have helped to shape our activities and business model to meet the demands of our markets and our stakeholders.

With these areas of focus in mind, in the last year we supported 218 of our people to gain new Institute of Leadership Management qualifications, committed to the UK government's Skills Pledge and opened a new national training centre; we're offering our clients an increasing range of sustainable technologies to power their buildings, efficient recycling and waste management consultancy to support their operations and Fairtrade products in their canteens; we’ve reduced our food miles and increased our recycling; and we've just opened another MITIE Skills Centre, promoting vocational construction craft training in UK secondary schools.

That said, being a responsible business is not just talking about what we've done in the past, it's about what we do today, and every day beyond that. That is what this report is all about.”

Suzanne Baxter
Group Finance Director